How often should I use BackupLasVegas.com Remote Backup?
Most users backup daily. If you are a frequent computer user and
create/change numerous files daily, you might want to backup daily.
If you do not use your computer frequently, backing up weekly may
work best. BackupLasVegas.com Remote Backup has the ability to perform automatic
backups on a daily, weekly or monthly schedule.
How often will my computer be backed up?
As often as you wish, because you set up and administer the backup
schedule that works best for your company.
How long does the backup take?
Backups are extremely fast. Our technology transmits only the changed
portions of changed files during each backup session. Exactly
how long that takes depends on the size of your backup, speed
of your Internet connection, and amount of "changed" data.
Because the initial backup requires transmission of all data,
it takes the longest and may require multiple sessions to complete.
The service will "chip away" at the initial backup until
it's complete with no user intervention required. After the initial
backup is complete, nightly backups are significantly smaller and
result in a faster backup.
How many backups do you retain?
We currently keep 4 or more backups of your backups for two months.
If you require a different setup, please let us know. Additional
fees may apply.
What tasks do I have to do every day to run a backup?
None! Once you schedule the time and frequency of your backups
during installation, the backups run automatically.
Are the backups incremental backups?
They can be. Again, you have complete control, full, incremental
or differential or a mixture of all 3. It's up to you!
What if I have a transmission or modem connection failure during
the backup?
If a transmission is interrupted in the middle of a backup, the
software will continue to retry to connect for up to 1hr. until
a connection can be re-established, then continue the backup where
it was interrupted. If it takes longer then 1 hour to re-establish
the connection, it will try again on the next
scheduled backup.
How are open files handled?
This is rarely an issue since backups are performed after business
hours. If you have files that remain open at all times (such as databases),
you will need to close that application at the end of each day
or the Remote Backup software will not fully backup your system.
Our staff can customize your software to automatically shutdown
your application, backup and the re-start the application. This
way when you arrive in the morning, you can start your day with
no worries.
Do I need to back up my entire computer?
No. Clients back up only their data files. Select only the files,
directories, or drives that you wish to back up. Of course, BackupLasVegas.com
can only restore the data you schedule to back up. Make sure
you are backing up all your critical files, and have your programs
and operating systems off-site.
How much data can I back up?
As much as you want. You will be charged on the amount of actual
compressed data you store. Click
here to see pricing for a range of storage sizes.
How much compression can I expect from my data?
That depends on the type of data. Word files might get as great
as 85%-90% compression, while JPEG files would hardly get any
compression at all. Other file types fall somewhere in between.
The following table will give you an approximate ratio for differing
file types. For estimating purposes, assume a 50% compression
of your native backup set size.
| File Type |
Description |
Ratio |
| .doc |
Word Documents |
6:1 (86%) |
| .exe |
Windows Executable |
2:1 (54%) |
| .txt |
Text File |
1.7:1 (45%) |
How does the automatic backup scheduler work?
At the time you have scheduled, your computer will make a secure
connection to our servers. Your data will be encrypted before leaving
your site, then transmitted to BackupLasVegas.com and stored in our
secure facility.
How do I backup multiple computers? What about remote sites?
We will gladly install the software in any and all of your systems
to ensure complete security.
What happens if I unknowingly back up corrupted files?
The corrupt files get backed up and stored on our system. A backlog
of backup sets that you can restore from will allow you to go
back and restore files from the last date that the files were
valid. That's why having a sufficient backup retention is important.
Do I need to backup my entire computer?
No. You only need to backup important user files, not program or
system files. If your computer crashes, you can restore programs
and the operating system from the original CD-ROMs. Your important
user files can be restored from your BackupLasVegas.com Account.
How much data can I backup?
BackupLasVegas.com Remote Backup offers flexible account sizes. Click here
to see account sizes and pricing.
Can I backup my entire drive with BackupLasVegas.com's Remote Backup?
No. BackupLasVegas.com Remote Backup is designed to only backup user files and
not system or program files. In the event of a computer crash,
it is recommended that you reinstall the operating system and
all programs from the original disks.
How do I get a larger BackupLasVegas.com Account?
Because you are billed monthly by usage, there is no need to upgrade.
Simply backup the data that you want to and we do the rest!
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