THE FACTS
- Statistics
- Case Studies
- What You Get
- How it Works
- F.A.Q.
  - General
  - Backing Up
  - Restoring Data
  - Operating Systems
  - Connectivity
  - Encryption
  - Security



System Requirements

Windows®
• Windows® 98, Windows NT® 4.0 with SP6, Windows Me, Windows 2000 or Windows XP

• Pentium® II, 200 MHz or greater

• 64 MB RAM

• 128 MB RAM recommended (required for Windows XP)

• 200 MB hard disk space

• 800 x 600 screen resolution

• DSL, cable or any always on Internet Connection.

> Home . The Facts . FAQ

How is BackupLasVegas.com different from other backup services I've heard about?

Our software is completely client controlled. We do not and can not access your data. All backup schedules, files choices, options, est. are in YOUR control. The data is compressed and encrypted BEFORE it leaves your computer and you are the only one with a key.

Why do I need BackupLasVegas.com Remote Backup?
One of the most basic rules when using a computer is routinely backing up your files. Most users do not backup their files as often as they should and, even if they do, they do not store their data safely off-site. BackupLasVegas.com Remote Backup eliminates the hassle of backing up because there are no additional hardware components, disks or tapes. And you have the added security of having your files backed up off-site to our secure facility. You can sleep better at night knowing all your data files are backed up properly.

What's Involved?
Just contact us with a simple call or email and we will get you setup right away. Our technician, (After installing and configuring) will supply you with your kit that includes everything you need.

Can I use BackupLasVegas.com Remote Backup on two different computers if I only have one Account?
Backup is designed so that each computer has its own Account and the Account NOT be shared between 2 or more computers. There are two main reasons. The first is that if you are backing up files from two different computers to a common Account, files with the same name will be overwritten in your common Account. The second reason is that in the event of a computer crash, it would be difficult to restore files to a specific computer from a common Account. We do understand however that for monetary reasons you may want to merge your usage time, we do accommodate for that.

I have a tape system, why should I use BackupLasVegas.com?
Tape systems can be reliable, but require a high level of ongoing maintenance to guarantee reliability. BackupLasVegas.com uses a triple redundant system, meaning we maintain three separate backups of your data in two locations. With BackupLasVegas.com 100% of your backups are store on redundant, fault-tolerant servers, with secondary off-site secure storage.

Important: Your data is at risk if you are using a tape backup system and do not:

  • clean your tape drives once a month;
  • take your backups off-site every night, while keeping them close enough that they are easily accessible;
  • test and restore once a month;
  • keep at least a 20 backup rotation;
  • have easy access to your backup software if you have to re-install it;
  • eliminate the possibility of magnets being near tapes

The main risk of using tape systems is that they can break, but appear to be working. All indications are that backups were successful . . . until you try to restore.

If your data is security sensitive - Tapes can be read from other drives - there is no encryption method with tapes.

If you want to continue to use tapes as your primary backup, consider using BackupLasVegas.com as a secondary backup solution just in case your primary backup system fails. Remember, redundancy is the key to data security!

Can I still use my tape system?
Yes. Many of our clients use us as a secondary backup and continue to run their tape backups. This reduces the need to haul tapes off-site while ensuring that data will never be lost.

Does it work if our company has a firewall?
Absolutely. The software works on a specific part which can be opened by your firewall allowing the software to run.

How much does it cost?
The price is based on the compressed data stored on our system, and the amount of compression varies according to the type of data you are backing up. Go to our pricing page to view our pricing levels.

What happens to my data after it's transmitted to BackupLasVegas.com?
Redundant copies of your data reside encrypted in our facility. No one has access to your data but you.

I have mirrored /RAID hard drives. Won't that protect me from viruses or data loss?
No. Mirrored hardware only protects you from a hardware failure. Since 90% of data loss is due to data corruption or user error, mirrored equipment offers no protection. This is because corrupt data gets instantly written to the mirror equipment. The only way to protect your data is by having a backlog of backups to restore from.

What type of information on the backup is available to the me?
In the restore tab of the software, the administrator can see each backup by date. They can also search for specific files in this area. The first week of each month a usage report is generated, along with your invoice, and put in the client area of BackupLasVegas.com. This area is password protected to ensure that only you have access.

How do I get started?
Simply call our offices or email us and we will get you set-up and going.

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